Terms of Service

By engaging Talvex for services or accessing this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

Talvex provides website development, AI tool development, custom software development, and related technology services. The specific scope, deliverables, timeline, and price for each engagement are agreed upon in writing before work begins.

We reserve the right to decline any project at our discretion.

All quotes are fixed-price unless explicitly stated otherwise. A project begins only after a written quote is accepted and the agreed deposit is received.

Standard payment terms are 50% upfront and 50% upon delivery, unless a separate agreement is in place. Invoices not paid within 14 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.

Prices are exclusive of applicable taxes unless stated. Clients are responsible for any taxes applicable in their jurisdiction.

Revisions within the originally agreed scope are included. Requests that materially change the scope, features, or timeline will be treated as change orders and quoted separately.

Deliverables are provided according to the agreed timeline. Upon delivery, clients have 7 days to review and raise any issues. Acceptance is assumed after 7 days unless written objections are received.

Upon receipt of full payment, all intellectual property rights in the final deliverables — including source code, design assets, and documentation — are transferred to the client.

Talvex retains the right to reference the completed project in its portfolio and marketing materials unless the client requests otherwise in writing.

Third-party libraries, frameworks, or assets used in a project remain subject to their own respective licences, which are provided to the client on request.

Both parties agree to keep confidential any non-public information shared during the engagement. This obligation survives the termination of the agreement for a period of 3 years.

Support periods included in a package cover bug fixes, minor content updates, and technical assistance. Support does not cover new features, redesigns, or issues arising from third-party changes outside our control.

To the maximum extent permitted by law, Talvex shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or deliverables. Our total liability for any claim shall not exceed the total fees paid for the specific project giving rise to the claim.

Either party may terminate a project with 14 days written notice. In the event of termination, the client is responsible for payment of all work completed up to the termination date. Deposits are non-refundable once work has commenced.

These Terms are governed by and construed in accordance with applicable law. Any disputes shall first be subject to good-faith negotiation, and if unresolved, to mediation before any formal legal proceedings.

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

For questions about these Terms, please reach us via our contact form.